Nortel Networks Water System NN10043 113 User Manual

[Standard Level - Nortel Networks Confidential]  
Version MCP 1.1 FP1 (02.02)  
Part No. NN10043-113  
April 2003  
SIP Provisioning Client User  
Guide  
 
[Standard - Nortel Networks Confidential]  
iii  
Nortel Networks Inc. software license agreement  
This Software License Agreement (“License Agreement”) is between you, the end-user (“Customer”) and Nortel  
Networks Corporation and its subsidiaries and affiliates (“Nortel Networks”). PLEASE READ THE FOLLOWING  
CAREFULLY. YOU MUST ACCEPT THESE LICENSE TERMS IN ORDER TO DOWNLOAD AND/OR USE THE  
SOFTWARE. USE OF THE SOFTWARE CONSTITUTES YOUR ACCEPTANCE OF THIS LICENSE  
AGREEMENT. If you do not accept these terms and conditions, return the Software, unused and in the original shipping  
container, within 30 days of purchase to obtain a credit for the full purchase price.  
“Software” is owned or licensed by Nortel Networks, its parent or one of its subsidiaries or affiliates, and is copyrighted  
and licensed, not sold. Software consists of machine-readable instructions, its components, data, audio-visual content  
(such as images, text, recordings or pictures) and related licensed materials including all whole or partial copies. Nortel  
Networks grants you a license to use the Software only in the country where you acquired the Software. You obtain no  
rights other than those granted to you under this License Agreement. You are responsible for the selection of the  
Software and for the installation of, use of, and results obtained from the Software.  
1. Licensed Use of Software. Nortel Networks grants Customer a nonexclusive license to use a copy of the Software  
on only one machine at any one time or to the extent of the activation or authorized usage level, whichever is applicable.  
To the extent Software is furnished for use with designated hardware or Customer furnished equipment (“CFE”),  
Customer is granted a nonexclusive license to use Software only on such hardware or CFE, as applicable. Software  
contains trade secrets and Customer agrees to treat Software as confidential information using the same care and  
discretion Customer uses with its own similar information that it does not wish to disclose, publish or disseminate.  
Customer will ensure that anyone who uses the Software does so only in compliance with the terms of this Agreement.  
Customer shall not a) use, copy, modify, transfer or distribute the Software except as expressly authorized; b) reverse  
assemble, reverse compile, reverse engineer or otherwise translate the Software; c) create derivative works or  
modifications unless expressly authorized; or d) sublicense, rent or lease the Software. Licensors of intellectual property  
to Nortel Networks are beneficiaries of this provision. Upon termination or breach of the license by Customer or in the  
event designated hardware or CFE is no longer in use, Customer will promptly return the Software to Nortel Networks  
or certify its destruction. Nortel Networks may audit by remote polling or other reasonable means to determine  
Customer’s Software activation or usage levels. If suppliers of third party software included in Software require Nortel  
Networks to include additional or different terms, Customer agrees to abide by such terms provided by Nortel Networks  
with respect to such third party software.  
2. Warranty. Except as may be otherwise expressly agreed to in writing between Nortel Networks and Customer,  
Software is provided “AS IS” without any warranties (conditions) of any kind. NORTEL NETWORKS DISCLAIMS  
ALL WARRANTIES (CONDITIONS) FOR THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING,  
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT. Nortel Networks is not obligated to  
provide support of any kind for the Software. Some jurisdictions do not allow exclusion of implied warranties, and, in  
such event, the above exclusions may not apply.  
3. Limitation of Remedies. IN NO EVENT SHALL NORTEL NETWORKS OR ITS AGENTS OR SUPPLIERS BE  
LIABLE FOR ANY OF THE FOLLOWING: a) DAMAGES BASED ON ANY THIRD PARTY CLAIM; b) LOSS OF,  
OR DAMAGE TO, CUSTOMER’S RECORDS, FILES OR DATA; OR c) DIRECT, INDIRECT, SPECIAL,  
INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS),  
WHETHER IN CONTRACT, TORT OR OTHERWISE (INCLUDING NEGLIGENCE) ARISING OUT OF YOUR  
USE OF THE SOFTWARE, EVEN IF NORTEL NETWORKS, ITS AGENTS OR SUPPLIERS HAVE BEEN  
ADVISED OF THEIR POSSIBILITY. The forgoing limitations of remedies also apply to any developer and/or supplier  
of the Software. Such developer and/or supplier is an intended beneficiary of this Section. Some jurisdictions do not  
allow these limitations or exclusions and, in such event, they may not apply.  
4. General  
a. If Customer is the United States Government, the following paragraph shall apply: All Nortel Networks  
Software available under this License Agreement is commercial computer software and commercial computer  
software documentation and, in the event Software is licensed for or on behalf of the United States  
SIP Provisioning Client User Guide  
 
[Standard - Nortel Networks Confidential]  
iv  
Government, the respective rights to the software and software documentation are governed by Nortel  
Networks standard commercial license in accordance with U.S. Federal Regulations at 48 C.F.R. Sections  
12.212 (for non-DoD entities) and 48 C.F.R. 227.7202 (for DoD entities).  
b. Customer may terminate the license at any time. Nortel Networks may terminate the license if Customer fails to  
comply with the terms and conditions of this license. In either event, upon termination, Customer must either  
return the Software to Nortel Networks or certify its destruction.  
c. Customer is responsible for payment of any taxes, including personal property taxes, resulting from Customer’s  
use of the Software. Customer agrees to comply with all applicable laws including all applicable export and  
import laws and regulations.  
d. Neither party may bring an action, regardless of form, more than two years after the cause of the action arose.  
e. The terms and conditions of this License Agreement form the complete and exclusive agreement between  
Customer and Nortel Networks.  
f. This License Agreement is governed by the laws of the country in which Customer acquires the Software. If the  
Software is acquired in the United States, then this License Agreement is governed by the laws of the state of  
New York.  
NN10043-113  
 
[Standard - Nortel Networks Confidential]  
What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xix  
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx  
Selecting a time zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Creating a new time zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Modifying or Deleting a time zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Changing the admin password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Exiting the SIP Provisioning Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
SIP Provisioning Client User Guide  
 
[Standard - Nortel Networks Confidential]  
vi Contents  
System administrator provisioning role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Listing provisioning roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Setting up ban list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Defining user device status reasons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Viewing status reasons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Chapter 4  
IPCMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
What is an IPCM? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
NN10043-113  
 
[Standard - Nortel Networks Confidential]  
Assigning and modifying IPCMs to a domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Provisioning a Line-based voice mail server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Assigning a user to a provisioned voice mail server . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Assigning services to a service package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Listing/modifying/deleting service packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87  
Assigning service packages to domains and subdomains . . . . . . . . . . . . . . . . . . . . . . 89  
Upgrading and downgrading service packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90  
SIP Provisioning Client User Guide  
 
[Standard - Nortel Networks Confidential]  
viii Contents  
Setting up rules for the conference server route . . . . . . . . . . . . . . . . . . . . . . . . . 104  
Listing/modifying/deleting users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105  
Adding an i2004 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
Listing a telephony route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128  
Setting up an interworking profile with the Communications Server 2000 (CS2000) . 133  
Chapter 11  
Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135  
Introduction to gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135  
NN10043-113  
 
[Standard - Nortel Networks Confidential]  
Listing a gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137  
Listing a gateway route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140  
Listing a gateway trunk group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142  
Provisioning Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145  
Step 2: Create the COS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161  
Step 3: Create the subscribers and assign the COS . . . . . . . . . . . . . . . . . . . . . . 162  
Step 4: Create gateways, gateway routes and trunk groups . . . . . . . . . . . . . . . . 165  
Step 5: Create the telephony routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166  
SIP Provisioning Client User Guide  
 
[Standard - Nortel Networks Confidential]  
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Adding a private route to subdomain rich.abc.com . . . . . . . . . . . . . . . . . . . . 167  
Adding a gateway route to abc.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172  
911 Emergency Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181  
Adding an OSN subscriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192  
Using the SIP Personal Agent to route 911 emergency notifications . . . . . . . . . . . . . 192  
Setting up a route list for the emergency subscriber . . . . . . . . . . . . . . . . . . . . . . 192  
Setting up a rule for the emergency notification route . . . . . . . . . . . . . . . . . . . . . 193  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195  
NN10043-113  
 
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Figure 25 Modify IPCM window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Figure 26 IPCM Domain Relation window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Figure 27 IPCM Delete confirmation dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Figure 28 Listing physical IPCMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Figure 29 Delete physical IPCM confirmation dialog box . . . . . . . . . . . . . . . . . . . . . 48  
SIP Provisioning Client User Guide  
 
[Standard - Nortel Networks Confidential]  
xii Figures  
Figure 60 Conference user - route added . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103  
Figure 61 Customize service package link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105  
Figure 62 List Users window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106  
Figure 63 List users search results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106  
Figure 64 User details window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107  
NN10043-113  
 
[Standard - Nortel Networks Confidential]  
Figure 95 SIP Application Module routing stages . . . . . . . . . . . . . . . . . . . . . . . . . . 152  
Figure 96 Route list redirect (domain to domain) . . . . . . . . . . . . . . . . . . . . . . . . . . 153  
Figure 97 Route list redirect (between subdomains) . . . . . . . . . . . . . . . . . . . . . . . 154  
Figure 98 Domains/subscribers used for the sample dial plan . . . . . . . . . . . . . . . . 156  
Figure 99 Parent domain provisioning menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160  
SIP Provisioning Client User Guide  
 
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xiv Figures  
Figure 130 Restricted route trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180  
Figure 131 Creating a COS for the 911 notification . . . . . . . . . . . . . . . . . . . . . . . . . 185  
Figure 132 Adding a new gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186  
Figure 133 List of gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186  
Figure 134 Creating a new gateway route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186  
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[Standard - Nortel Networks Confidential]  
Figure 137 Change parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188  
Figure 138 Creating a new route list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189  
Figure 139 Create gateway telephony route to PSAP . . . . . . . . . . . . . . . . . . . . . . . 190  
Figure 140 Gateway route options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190  
Figure 141 Add user - emergency subscriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191  
SIP Provisioning Client User Guide